Privacy Policy

1. Information We Collect

Personal Information

When you use our Bitcoin ATM services, we may collect:

  • Name and contact information (phone number, email address)
  • Government-issued identification documents
  • Bitcoin wallet addresses
  • Transaction history and amounts
  • Location data when using our ATMs

Technical Information

We automatically collect certain technical information, including:

  • Usage patterns and preferences

2. How We Use Your Information

We use your personal information for the following purposes:

  • Processing Bitcoin transactions through our ATM network
  • Complying with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations
  • Preventing fraud and ensuring transaction security
  • Providing customer support and resolving issues
  • Improving our services and user experience
  • Sending important service notifications and updates

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Legal Compliance: When required by law, regulation, or court order
  • Law Enforcement: To comply with valid legal processes or investigate suspected illegal activities
  • Service Providers: With trusted third-party vendors who help operate our services
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal information to third parties for marketing purposes.

4. Data Security

We implement industry-standard security measures to protect your information:

  • End-to-end encryption for all transactions
  • Secure servers with restricted access controls
  • Regular security audits and monitoring
  • Employee background checks and confidentiality agreements

5. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and support your account
  • Comply with legal and regulatory requirements (typically 5-7 years)
  • Resolve disputes and prevent fraud

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences (such as dark/light mode)
  • Analyze website traffic and usage patterns
  • Improve website functionality and user experience

You can control cookies through your browser settings, though disabling them may affect website functionality.

7. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services constitutes acceptance of the updated policy.

Last Updated: September 22th, 2025. These terms are subject to change.